1. Who is responsible for your data
DURMAZ TICARET KUALITI DOOEL Skopje (EMBS 7951299), registered at ul. Sv. Prohor Pcinjski br. 8, 1000 Skopje, North Macedonia, is the controller of the personal data collected through this website. You can reach us through our contact page.
2. What we collect
We collect only what you give us and what is necessary to run the site:
- Information you submit in forms — name, email address, telephone number, country of residence, the subject and content of your message, and the consents you tick.
- Technical information — IP address, browser type and version, pages visited and the time of the visit, recorded in standard web-server logs.
- Cookie data — see our Cookie Policy.
We do not knowingly collect data from anyone under the age of 18.
3. Why we use it, and on what basis
| Purpose | Legal basis |
|---|---|
| Responding to your enquiry or support request | Steps taken at your request before entering a contract |
| Processing an account or demo application | Steps taken at your request before entering a contract |
| Keeping the website secure and operational | Our legitimate interest in protecting our systems |
| Meeting legal and regulatory obligations | Compliance with a legal obligation |
| Sending marketing communications | Your consent, which you may withdraw at any time |
4. Who we share it with
We do not sell your personal data. We share it only with:
- service providers who host our infrastructure or help us operate the site, under contract and only on our instructions;
- professional advisers, where necessary;
- public authorities, where we are legally required to disclose it.
5. Where your data is held
Website data is processed on servers we control. Where any transfer outside your country takes place, we take steps to ensure an appropriate level of protection as required by applicable law.
6. How long we keep it
Enquiry and application data is kept only as long as needed for the purpose it was collected for, and afterwards for as long as any legal, accounting or regulatory retention period requires. Server logs are kept for a short operational period and then deleted or anonymised.
7. Your rights
Subject to applicable law, you have the right to:
- ask what personal data we hold about you and receive a copy;
- have inaccurate data corrected;
- ask us to delete data where there is no ongoing lawful reason to keep it;
- object to or ask us to restrict certain processing;
- receive certain data in a portable format;
- withdraw consent at any time, without affecting processing that already took place;
- lodge a complaint with the competent data-protection authority.
To exercise any of these, contact us through the contact page.
8. Security
The site is served over an encrypted connection (HTTPS) and access to submitted data is restricted to people who need it. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.
9. Changes
If we change this policy we will publish the new version on this page and update the date at the top.
DURMAZ TICARET KUALITI DOOEL Skopje · EMBS 7951299 · ul. Sv. Prohor Pcinjski br. 8, 1000 Skopje, North Macedonia
Questions about this document? Contact us.